VIRTUAL ICE Meeting the Needs of Challenging Clients

Description

Identify the major causes of conflict. Avoid "roadblocks" to communication. Set the stage for profitable discussion of the conflict/problem. Brainstorm mutually acceptable solutions to the conflict/problem. Produce a consensus-based solution that meets the interests/needs of all involved parties. 3 CE Instructor: Stacy Plean   THIS IS A 2 STEP REGISTRATION PROCESS PLEASE CLICK ON LINK BELOW TO FINALIZE YOUR REGISTRATION AND TO RECEIVE THE LOGIN INFORMATION.  

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